At Ciudad Digital SaC, we value and respect the privacy of our clients, suppliers, and users. This Privacy Policy aims to inform you clearly and transparently about how we collect, use, protect, and process the personal data you provide to us through our website and other communication channels.
This document has been prepared in strict compliance with Peruvian regulations:
Law No. 29733 , Personal Data Protection Law.
Supreme Decree No. 003-2013-JUS , Regulations of the Personal Data Protection Law and its amendments.
The entity responsible for processing personal data is:
Company Name: Ciudad Digital SaC
RUC: 20538890007
Legal Address: [Enter the company’s physical address, e.g.: Main Avenue 123, District, Lima, Peru]
Email Address: [Enter email, e.g., contacto@ciudaddigital.pe]
Phone: [Enter phone number]
Through our contact forms, quote requests or subscriptions, we may request and collect the following personal data:
First and last names.
Identity document (DNI / CE) or RUC of the company you represent.
Job title or position.
Corporate and/or personal email address.
Landline and/or mobile phone number.
Basic technical information related to your company’s IT infrastructure and service needs.
The personal data we collect will be used solely and exclusively for the following purposes:
Commercial Management: Attend to, process and respond to your requests for information, quotes and inquiries about our Data Center Infrastructure, Networking, Cybersecurity services, among others.
Service execution: Manage and fulfill the operating lease and managed services contracts you acquire with us.
Technical support: Providing assistance, preventive and corrective support according to your company’s requirements.
Advertising and marketing purposes: (With prior express authorization) To send you newsletters, promotions, invitations to events and news about our technological solutions.
By providing your personal data and accepting this Privacy Policy through the check boxes on our web forms, you give Ciudad Digital SaC your free, prior, express, unequivocal and informed consent for the processing of your information in accordance with the purposes described.
Ciudad Digital SaC does not market, sell, or rent its database to third parties. Your personal data may only be shared with providers of services essential to our operation (such as hosting platforms, CRM, or email delivery), who are subject to strict confidentiality agreements and comply with equivalent security measures.
[Note: If the web servers or CRM are located in another country, such as the USA, it is considered cross-border data flow and is covered under this point.]
Personal data will be kept for as long as necessary to fulfill the purposes for which it was collected, while a business relationship is maintained, or until the user requests its cancellation, in accordance with the legal timeframes established by the tax and commercial laws of Peru.
As a company specializing in technology and cybersecurity, at Ciudad Digital SaC we apply the highest standards and technical, organizational, and legal measures to protect your personal data against unauthorized access, alteration, disclosure, loss, or destruction. Information is stored on secure servers, and data transmission on our website is protected by SSL encryption certificates.
As the owner of your personal data, you have the right to exercise your ARCO rights at any time :
Access: To know what personal data we have and how we use it.
Rectification: Request the modification or updating of your data if it is inaccurate or incomplete.
Cancellation: Request the deletion of your data from our records when it is no longer necessary for the purposes that justified its collection.
Objection: To object to the processing of your data for specific purposes (such as sending advertising).
To exercise these rights, you must send a written request to the email address [Enter privacy email, e.g., privacidad@ciudaddigital.pe] or to our legal address, attaching a copy of your national identity document or other identification to verify your identity. We will respond to your request within the timeframes established by law.
Ciudad Digital SaC reserves the right to modify, update, or adapt this Privacy Policy at any time, whether to comply with future legislation or changes in our corporate practices. Any modifications will be published on this website.
Last updated: [Example: July 17, 2026]
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